Technology Support Services / Helpdesk
What We Do.
Technology Support Services serves as the first point of contact for all technology related issues for Mesa Community College. Technology Support Services strives to provide quality customer service support online, on the telephone, and in person. Technology Support Services is committed to issue resolution in a timely and courteous manner.
The main TSS Helpdesk phone number is: 480.461.7217
Please visit the TSSwiki. If you can't find what you are looking for, please let us know! We are constantly adding content to our wiki and we will be happy to take suggestions from you, our customers.
TSS is also on Twitter. Get the latest updates on what's happening including hours of operation, virus warnings and other technology tips and tricks.
Help Options. Live chat, Walk-in, E-mail, Wiki.
Need assistance now? Desktop Support Services provides a few options for getting in contact with us and getting the help you need. First, try our Live Chat and talk directly to a live TSS agent through the web interface.
Give the TSSwiki a try and help yourself. With almost 100 articles available, the TSSwiki is a growing knowledge base of information on topics from setting up your email to getting your computer on our wireless network.
Of course, if you want more personalized service, we offer walk-in service at both our Red Mountain and Southern & Dobson Locations.
If you need help outside the TSS hours of operation, please and we'll respond within one business day.
Customer Service.
Our technicians strive to provide the best support possible in providing customer service. We're here to serve faculty, staff, students, administrators - both on campus and off.
Purchasing Software? Talk to us first.
If you buying software for your department, make sure to consult with Desktop Support Services first. We may know of a lower cost or possibly even free solution to your software needs. We can also make you aware of district-wide software licenses that would save you from having to purchase additional ones.